Fixing “simple-scan crashed with SIGSEGV”

I have an HP Envy 5030, and printing from Ubuntu (22.04, but also earlier versions) works fine, both via Windows Shared Printer and directly via USB.

Scanning, however, has always been a problem, as Ubuntu’s Document Scanner always crashed with the message

simple-scan crashed with SIGSEGV in _IO_new_fclose()

Scanning from the HP Device Manager also starts Document Scanner, so that’s option, and running hp-uiscan can’t find the scanner (“No device connected”).

Search through online forums, I found mention of XSane, and searching for XSane I found the Ubuntu page on XSane, stating

XSane can also be used from within The GIMP; just click

File > Acquire > XSane

to scan directly into an image.

Let’s give it a try.

According to the Man page of the Sane project, xscanimage will be used as a plug-in for Gimp.

$ xsane
Command 'xsane' not found, but can be installed with:
sudo apt install xsane
$ xscanimage
Command 'xscanimage' not found, but can be installed with:
sudo apt install sane


$ sudo apt install xsane
$ sudo apt install sane

and linking the plug-in…

$ ln -s /usr/bin/xscanimage ~/.gimp-2.8/plug-ins/

I find various scanning options in the Gimp’s Plug-In Browser:

From Gimp’s menu, you can now find those connections under File > Create > xscanimage >

I finally managed to scan 1 image, but unfortunately, subsequent scans failed with the dialog message

Failed to open device `….’: Error during device I/O.

Printing still worked, though. Still, the issue bugged me.

I found various mentions of airscan-discover, but couldn’t figure out what it would do, so I ran the tool

$ airscan-discover
  HP ENVY 5000 series [FD1005] (USB) =, eSCL

and added the line in the [devices] section of airscan.conf, as described here.

$ sudo nano /etc/sane.d/airscan.conf

Then I started

$ simple-scan "airscan:e0:ENVY 5000"

and it scanned!

And then I started Gimp and selected File > Create > xscanimage > airdrop:... and it scanned!

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